第1篇：星级酒店经理英文简历模板
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
Candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidates work history is strong.
第2篇：星级酒店经理的英文简历模板
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
Candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidates work history is strong.
第3篇：星级酒店大堂经理主要职责
大堂副理的主要职责1、2、3、4、5、6、7、8、9、10、11、12、13、14、15、16、17、18、如何代客人维修物品
一、应了解些什么？
1、需维修物品的损坏程度
2、人要求维修的部位
3、客人的房号、姓名及联系电话 4、客人的退房日期
二、应回复些什么？.1、需要维修的大概时间.2、需维修的大概价格
.3、客人预付相应资金，多退少补.4、礼貌说明不能担保完全修好.5、发票报销所有费用
.6、贵重物品（如：高科技物品、电子产品）建议客人自已去维修，可为客人介绍一些较正规、较好的修理场所。
三 应注意些什么？ 熟悉宾馆和各种服务项目，营业时间和各部门的职责范围，掌握宾馆的重要接待任务和重大活动安排，掌握宾馆当日宴请和会议的安排，督导和指导总台行李员、商务中心的日常检查，督促前厅部各班组严格按照工作规程
第4篇：酒店经理英文简历模板
给大家一起来欣赏以下这一份关于酒店经理的英文简历模板，欢迎广大毕业生前来参考一下。
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledg
第5篇：星级酒店大堂经理工作流程
大堂经理工作流程
明确工作责任制，确保每个班次的正常动作和有效的处理事情，使日常工作更有序、高效的进行。
·早班（7：00--15:30 8H)1.查看Log Book，与夜班交接工作，跟进夜班未完成事宜。
2.检查前厅各分部员工是否都准时到岗、仪容仪表是否符合酒店的相关规定。
3.查看当日的“顾客预期抵达表”，是否有VIP将入住酒店，根据要求及时做好安排（如鲜花、果篮摆放等）并检查结果，做好欢迎准备工作；查看当日的“顾客预期离店表”是否有VIP将离店，及时做好欢送准备工作。
4.巡视酒店内外各工作区域的卫生情况，设施设备是否正常运转，酒店范围内的广告牌、横幅及各种装饰是否妥当。
5.征求宾客意见，完成至少三份宾客意见表，尤其是关于酒店服务和出品方面不足的建议或意见，并做好相应记录。
6.在大厅做好相关的
第6篇：星级酒店营销部经理竞聘报告
尊敬的各位领导、同事们：
大家下午好！美国著名成功学大师卡耐基曾经说过：“不要怕推销自己，只要你认为自己有才华，你就应认为自己有资格担任这个或那个职务。”今天我站在这里，凭着10多年的酒店营销工作经验，满怀信心和激情参加营销部经理的竞聘。
我自1998年入职以来，一直从事营销工作；2003年在酒店领导的支持下我成功的开发了订房中心这一潜在客源市场，并具体负责订房中心的各项业务，经过努力订房中心现已成为酒店营收的重要组成部分；2008年8月担任营销部副经理主持工作之后在与部门同事的共努力及各兄弟部门的大力配合下成功策划了酒店十周年大庆，完成了08年圣诞、09年婚宴策划等一系列工作，并顺利接待潍柴商务大会等几个非常重要的大型活动及省行的VIP。实践告诉我，一份耕耘，一份收获。
“天生我材必有用”。我不敢
