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英语作文万能模版范例
（三）投诉信
Directions:
Write to the head of a train, and complain about its bad services.Dear Sir or Madam, As a regular paenger of your train, I am completely disappointed to find that the service you provide is far from satisfactory.Therefore, I am writing this letter to draw your attention to the matter in the hope that the present situation will be much improved.As we all know, punctuality is eential to the railway service.However, the train is delayed from time to time, which brings me much trouble and inconvenience.Worst of all is the bad manners of your stewards and stewardees.From their services, we can not understand the saying: “The customers are the god.”
I believe you will take this matter into serious consideration and give a satisfactory reply as soon as poible.At the same time, I sincerely hope that you will review your management system.I would be glad to see improvements in your railway service.
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